Exclusive Iron Doors is committed to making the delivery process convenient for homeowners, home builders, and contractors in San Antonio and beyond. From in-stock products to our high-end custom iron doors, every customer receives the best in service. Our exceptional level of quality is due to retaining traditional manufacturing techniques while progressing with the technologies of today.
Thanks to our high level of craftsmanship, customers receive doors that meet their exact size, glass, and color requirements. We also offer an array of handle, swing, jam size, trim, and gauge options. Also, we support our customers as much as possible through the delivery experience, including using the best LTL carriers we can find.
Our shipping policy has been created with the customer’s interests in mind. You can, therefore, depend on our team of professionals to safely ship and install doors at your property. Here is an outline of our process
If you are located outside an 800-mile radius of San Antonio, we are able to deliver via one of our LTL carriers, however, you will need to arrange for your own installation.
Whether to use a lift gate or not is determined by the delivery crew, in many cases. An iron door, however, is quite heavy, and a height of about 56 inches above the ground (for most tractor trailers) makes manual offloading prohibitively dangerous. Lift gates are convenient and safe where loading docks or forklifts are not available.
Exclusive Iron Doors includes lift gate service with most deliveries. However, if the unit is too long or heavy, the carrier will more likely require a forklift be on hand at the destination to unload the product. Our larger, heavier doors require more sophisticated equipment to deliver. Charges for this service depend on the carrier’s policies.
A separate lift-gate service can cost you extra on top of other delivery fees. The flat rate for our delivery service includes the use of a lift gate, so you don’t incur hidden costs during the delivery process. Our delivery professionals are experienced with unloading and installing door products. The entire process is, therefore, executed carefully, increasing the chances your shipment arrives in the best condition possible.
Provide us with your delivery address upon checkout and leave any notes regarding your delivery requirements. Also, feel free to call us at 888-351-5847 to discuss your needs with one of our representatives.